Technical Support1. Accurately understand customer requirements, timely feedback, and effective communication

2. Samples, specifications, drawings and other technical information, do not miss any technical details.

3. Comprehensive and complete project evaluation, provide customers with accurate project proposals, pay attention to relevant laws and regulations and product standards, and consider cost control.

4. Provide structural design, output 2D, 3D drawings and manual sample making, mold development and reliability verification.

5. Provide BMS solution discussion, hardware protection design and software protection programming, including over- and over-discharge protection, over-current and short-circuit protection of single-string and multi-string multi-parallel batteries, battery balance charging scheme, remaining power metering and display, charging Management, temperature detection, communication protocols, etc.

6. Through product design input and output, sample development, trial production and mass production repeated verification and experience summary to meet customer requirements.

7. Continuous tracking and improvement.

8. Provide battery safety regulations, environmental protection and transportation safety certification, so that our products can smoothly enter the world in various countries and regions.

9. Quickly and effectively handle customer complaints to achieve customer satisfaction.